What is your refund and cancellation policy? July 16, 2015 July 16, 2015 Terminal Tours Kenya You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up. Previous postAre there any extra fees that I will have to pay on top of the listed price?Next postAre we going hiking even though it’s raining and windy?